1. Overview
Shankhnaad AI offers paid subscriptions billed monthly in INR. This policy explains how those subscriptions can be canceled and how refund requests are reviewed.
2. Plans covered
- Free plan with limited daily tokens.
- Shankhnaad Go with monthly paid access.
- Shankhnaad Premium with expanded monthly access.
3. Cancellation policy
- Users may cancel an active subscription at any time.
- Paid benefits continue until the current billing period ends.
- No further renewal charge should be applied after cancellation takes effect.
4. Refund policy
Paid subscriptions are covered by a 30-day money-back window from the original purchase date, subject to review and the circumstances below.
- Refund requests should be submitted within 30 days of purchase.
- Approved refunds are issued back to the original payment method.
- Processing usually takes 5 to 7 business days after approval.
5. Non-refundable cases
- Requests submitted outside the refund window.
- Term violations or abuse of the platform.
- Accounts terminated for policy violations.
6. How to request a refund
- Open the support page.
- Select the billing or payments category.
- Provide the registered email address and payment reference.
- Explain the reason for the refund request.
7. Policy updates
This policy may change over time. Continued use of the service after changes means the revised version applies.
8. Contact
For cancellation or refund questions, use support or visit contact.